Privacy Policy

Last updated: 26 September 2026

This policy explains how www.igripstud.eu collects, uses, stores and transfers visitor and customer data under the GDPR and other applicable laws.

1. Controller

2. Data we collect

We may process your name, company, email, phone, billing and delivery addresses; order, delivery and payment details; account settings and order history; correspondence, documents and photos; and technical data such as IP address, device, browser, operating system, visited pages, cookie IDs and approximate location. Payment providers may receive payment data directly. We do not keep full card details when processed by the provider, and passwords are not stored as readable text.

3. Purposes and legal bases

• Contract: orders, payments, delivery, returns and accounts.
• Legal obligation: accounting, tax and statutory records.
• Legitimate interests: support, security, fraud prevention and legal claims.
• Consent: non-essential cookies and marketing where required.

4. Marketing and cookies

You may withdraw marketing consent at any time through the unsubscribe link or by contacting us. Essential cookies operate the store, basket, session and security. Analytics, advertising and other non-essential cookies are activated only with consent where required. You can change your choices in cookie settings at any time.

5. Recipients

Where necessary, data may be shared with payment providers, banks, couriers, logistics, hosting, IT, email, accounting, audit, analytics, advertising (with consent), legal advisers and authorities. Processors must follow our instructions and protect data. We do not sell personal data.

6. International transfers

As iGrip Industries Inc. is in Canada, data may be processed outside the EEA. We use a lawful mechanism such as an adequacy decision, Standard Contractual Clauses or another GDPR safeguard.

7. Retention and security

We retain data only as long as needed or legally required. Order and financial data follow tax and accounting rules; account data remains while active and for a justified period afterwards; correspondence is kept for support and claims; marketing data until withdrawal; cookies for their stated lifetime. We use access controls, secure transmission, authentication, updates, backups and limited access.

8. Your rights

You may request information, access, correction, deletion or restriction where applicable, portability, object to legitimate-interest processing and direct marketing, and withdraw consent. If we used solely automated decisions producing significant effects, we would explain them and your rights.

9. Requests and complaints

Contact info@igripstud.eu. We may request information needed to verify identity and respond within statutory time limits. You may complain to the competent authority where you live, work or where an alleged infringement occurred.

10. Other provisions

Third-party links have their own privacy practices. The store is not directed specifically to children and we do not knowingly collect children’s data for marketing or profiling. We may update this policy when laws, operations, technology or providers change; the latest version and date appear here.